Why should I choose Carly’s Angels?
Our commitment to our clients and their care is the model for our success. We are focused on providing quality, compassionate care for your family and in recruiting, training, and retaining professional caregivers.
Do I have to sign a contract?
No, there is no contract. Our service agreement reflects the level of care that you decide on and the service agreement is our guarantee that services will be performed professionally and in a timely manner.
How do I begin service?
Just place a call to 770-609-9628. Upon your initial contact, we will set up a mutually agreeable time for an assessment of needs. After this review, a care plan will be put into place and a qualified candidate will be selected. Services requested can be handled in as little as 24 hours or can be scheduled weeks ahead of time..
How are your caregivers selected?
Our application process requires not only a personal in-depth interview but also a criminal background check, work and personal references confirmed, skills sets assessed and professional credentials verified. As expected with any professional hiring, Social Security and I-9 verification will be completed and if necessary credit checks.
Can I hire the caregiver directly?
No, as indicated in our service agreement, it is vital to our successful operation to maintain the highest level and best-trained caregivers in the industry.
What if our caregiver is sick or unable to work?
All clients are assigned a back up caregiver and there is “On Call” help 24 hours a day.
Is the office open during holidays or on weekends?
Our administrative office hours are Monday through Friday 8:00 a.m. To 5:00 p.m. There is always staff on call 24 hours a day every day to handle any urgent needs.
What is the cost?
Typically billing is on an hourly basis. The initial assessment will determine the proper care and amount of need hours. For specific costs please call 770-609-9628 to set up an assessment.
What are the payment options?
The client or responsible party pays for the service on a weekly basis. Carly’s Angels does accept checks, MasterCard, Visa, and Discover, as well as, Long Term Care Insurance.